2. ТИПЫ КОРПУСОВ
3. ТИПЫ НОМЕРОВ
4. ТИПЫ КРОВАТЕЙ
5. ТИПЫ ВИДОВ ИЗ ОКОН НОМЕРА
6. ТИПЫ ПИТАНИЯ
Apartments - Bedroom(s) with separate sitting room and kitchen.
Condo - Full apartment with cooking facilities
Double/Double - Room with two double beds
DWB - Double bed with bath
Efficiency -Bedroom(s) with a sitting area and kitchen, usually in one room
PH (Penthouse) - usually a suite on the top floor.
Quad - Room designated for quad occupancy (four people).
STE (Suite) - bedroom(s) with separate sitting area, and, possibly, a separate dining room and kitchen.
SWB - Single with bath
TPL - Triple with bath
TWB - Twin with bathroom designated for double occupancy (two people). Occasionally, TWB refers to "triple with bath."
Room Rates and Extra Charges
Along with the types of rooms, hotels and resorts also have terms that cover how charges are assessed against a room. The following are those codes:
Comp or Complimentary - room free of charge.
Day Rate - The rate charged for occupancy during the day but not overnight In Europe, overnight flights with early morning arrivals have made day rates very popular. The rate is usually identical to the night charge.
EP or EAP (Extra Person or Each Additional Person) -supplementary charge for guest (s) in room over the designated occupancy number. For example, if three people occupy a double room, an additional fee is assessed for the third person.
Group Rate -Rate offered for 10 or more rooms, reserved as a group, at a particular hotel. Usually quoted without the agent's commission (net rate) included. In order to earn commission, the agent will add a mark-up to the rate.
Net Rate- Hotel rate quote without a commission built in, as in group rates.
1P or 2P - One person or Two people.
OS - Off season
PP or P1P (Per person) - meal costs are always quoted per person.
Rack Rate - Published rate for room. This rate is priced per room, not per person, unless otherwise stated.
SC (Service Charge) - extra charges that may or may not be included.
TD (Trade Discount) -Discount rate offered to guests who are employed in the travel industry.
VAT (Value-added tax) - applicable in many foreign countries on products and services such as hotel rooms and meals. The VAT is much like a sales tax in the US but it can run as high as 19% or more.
Terminology and Definitions
Adjoining Rooms - Side-by-side rooms without connecting door.
Amenities -Features, services, extras offered by hotel.
Cancellation Policy - Time by which guaranteed reservation must be canceled to avoid forfeiting the deposit or being charged one night's rate.
Concierge - (1) Area or section of hotel where guests receive extra services as part of their rate; (2) person who provides extra services to all guests of the hotel, usually at no cost. However, tipping is customary.
Connecting Rooms - Rooms, side-by-side, with connecting door.
Confirmation - Number (or numbers and letters) provided by hotel making the reservation.
Folio - Guest's record, including room charges and extras.
Guarantee - Holding room for late arrival because (1) credit card number has been provided; (2) deposit has been sent; or (3) full pre-payment has been received.
Housing Bureau - Group, such as convention bureau, acting as a clearinghouse for hotel rooms reserved for conventions.
Maid- Person responsible for housekeeping. A daily tip of approximately one-dollar is normally left under the pillow. Money left elsewhere in the room is not usually taken.
Pledge Relocate - When a guaranteed reservation cannot be honored, the hotel will arrange for another hotel for the guest. The original hotel will usually pay for transportation to the new hotel and absorb any additional charges.
Queue - Computerized file of "Guest Name Records" (GNR) to be acted upon in some manner.
Room or Unit - Reference to the total number of rooms or unitsat the property, as in 200r or 200u.
Rate Change - When the room rate changes during a guest's stay.
Rating - AAA, Mobil and many foreign governments employ a rating system, usually indicated by one-to-five symbols, with five being the highest rating. Among these symbols are stars, diamonds and medallions.
The hospitality industry has codes for the various meal plans available to the leisure and sometimes, the business traveler. Here they are:
AP daily included in room rate.(American Plan) - three meals
B&B (Bed & Breakfast) - includes breakfast daily in room rate.
BP (Bermuda Plan) - full breakfast included daily or can be added to room rate.
CB (Continental Breakfast) - is included in room rate. In the U.S., CB usually consists of juices, rolls and coffee. Internationally, meats, cheeses and/or hard-boiled eggs may be added.
EP (European Plan) - no meals are included in the room rate.
MAP (Modified American Plan) - full breakfast and dinner are included or can be added to the room rate.
It's very simple to make hotel reservations as an Associated Travel Agent. You may elect to reserve lodging through calling Travel Services or make your own reservation utilizing our online web reservation system. You can also contact the hotel directly. When contacting the hotel directly, you will want to ask for the best available regular rates, in addition to any special rates that might be available. Some of these special rates apply to: Automobile Club members (AAA), advance notice prepaid, weekend rates, breakfast for two, and AARP. In order to reserve space, you will need to have the following information ready.
You may wish to say. "This is (your name) I am an agent with Global Travel Trends, Inc.. I'd like to book reservations for (number of nights) beginning (date of first night) for (number of nights) and ending on (date of check out) at (name of property)."
(When booking a reservation for yourself, advise the hotel to send the confirmation to your address; otherwise the confirmation will be sent to Global Travel Trends, who may not be able to determine where the confirmation should be sent.)
Remember: Taxes are not included in the quoted rates. In most major cities, many hotels also charge a parking fee of $8 to $12 (USD) per night or more. In order to avoid unpleasant surprises, when you are booking lodgings in a major city (for example, Seattle, San Francisco, Los Angeles, Chicago and New York), it is wise to inquire about these additional costs. You can also access the hotel description through our Sabre Web Reservations, which contains the above information.
TYPES OF HOTELS
Hotel analysts generally segment hotels and chains according to price. In the travel industry, hotels are identified by categories. Luxury (rates equal to or greater than $120 per night); Upscale ($75 to $119); Upper Moderate ($55-$74); Moderate ($50-$54); Lower Moderate ($45-$49); and Budget (rates equal to or less than $44). All Figures USD.
Here are other frequently used
|All-Suite||Properties that feature rooms with separate sleeping and living areas. Some all-suite hotels cater to the extended-stay market.||AmeriSuites, Manhattan East Suite Hotels, Embassy Suites, Crown Sterling Suites|
|Budget||No - frills hotels that offer the lowest rates in the industry. The best of the budget is sometimes called luxury budget.||Knights Inn, Econo Lodge, Microtel, Sleep Inns, Thriftlodge, Budgetel|
|Economy||Hotels with few amenities and low rates. Some hotels classify themselves as upper economy.||Fairfield Inn, Days Inn, Super 8|
|Diamond||AAA ranks hotels by its Diamond system. One Diamond means "good," but the top hotels receive Five Diamonds.||Five Diamond properties include The Ritz-Carlton Group, St. Regis in New York, Halekulani Hotel in Honolulu.|
|Extended Hotels||Hotels catering to long-term Stay guests, with amenities such as kitchens, washing facilities and weekly housekeeping.||Extended Stay America, Residence Inns, Villager Lodge, MainStay Suites, Homewood Suites, Hawthorn Suites.|
|Flagship||Traditionally the best, the first or the most important hotel in a chain. Some hotel companies have more than one flagship hotel.||Rosewood Hotels & Resorts, Mansion on Turtle Creek, Dallas, Kempinski Hotel Bristol, Berlin, Hilton Hotel Corp.'s – Waldorf Astoria, NYC.|
|Full -Service||Hotels that offer a full range of services and amenities, such as restaurants, room service and health clubs.||Hyatt Hotels, Crowne Plaza Hotels, Clarion Hotels, Inter-Continental Hotels and Resorts, Loews Hotels.|
|Limited Service||Hotels that offer fewer amenities and services in exchange for lower rates.||Four Points by Sheraton, Ramada Limited, Holiday Inn Express, Comfort Inns, Wingate Inns.|
|Luxury||A top-of-the-line product with a full compliment of amenities and usually historical and/or architectural significance. Some chains use the term deluxe.||Fairmont Hotels, Kempinski Hotels, The Peninsula Group, Relais &Chateaux properties, Concorde Hotels, Leading Hotels of the World.|
|Midmarket||Hotels with rates that place them in the middle of any given market. These hotels often feature rates under $100. Amenities vary based on chain and/or location. Some chains use the terms midscale or mid price.||Howard Johnson, Club Hotels by Doubletree, Forum Hotels, Country Inns & Suites, La Quinta Inns, Quality Inns, Clubhouse Inns.|
|Stars||Mobil Travel Guide ranks hotels according to its Five-Star rating system. Five-Star means "one of the best in the country." Four-Star means "outstanding, worth a special trip."||Five-Star hotels include the Four Seasons New York, The Phoenician in Phoenix, Peninsula Beverly Hills, The Little Nell in Aspen, The Mayflower Inn in Washington, DC.|
|Upscale||Quality hotels with an array of amenities for business and/or leisure guests.||Hilton Hotels, Marriott Hotels, Wyndham Hotels, Renaissance Hotels, Westin Hotels|